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How to clear cache in Internet Explorer:
A shortcut to clear the cache is to press Ctrl+Shift+Del or Ctrl+Shift+Fn+Del while Internet Explorer is open. Alternatively, for the desktop version of IE:

  1. Open Internet Explorer.
  2. From Tools (gear icon in upper-right corner, or press Alt on the keyboard and access Tools menu), select Internet Options.
  3. In the General tab, click Delete under Browsing history (may be called Clear Browser History in older versions).
  4. Choose Temporary Internet files and website files to clear the cache. Optionally, also include Cookies and website data.
  5. Click Delete.
  6. Click OK on the Internet Options dialog box
For the modern version of IE in Windows 8:

  1. Navigate to Control Panel, click Network and Internet, and then click Internet Options.
  2. Click the General tab, and then click Delete under Browsing history.
  3. Click Delete all, click Yes to confirm that you want to delete this information, and then click OK.
How to clear cache and cookies on Google Chrome:

  1. Open Chrome.
  2. In the top right, click the Menu.
  3. Click More tools > Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.
If you need additional assistance with the site, please contact our friendly staff at . We are happy to assist.